Any public relations planning for 2012 should center around goals and objectives. With goals and objectives in place, the tools by which you gauge your success or failure can be more important than some might think. Fundamentally, if you're not comprehensively evaluating your media exposure, or shall we say not seeing what all is out there, you can get a very skewed view of your efforts.

With 2012 only a month away, we're hearing from many clients, and prospective clients, about their needs for this coming year. Yes, Utah News Clips has all the same online news monitoring tools for releasing, tracking, and analyzing your exposure as our competitors, but we're one of only a couple of companies that still dedicate account managers to help you in times of need (or even with simple questions).

Yes, it has been a year with many changes in the news monitoring industry. The primary takeaway for the clients we've been talking to is that the most vocal competitors are not living up to their promises when it comes to depth of coverage and quality of results. For this reason we wanted to get a short "planning" post out to help organizations plan for 2012. Our two step process greatly simplifies the decisions that will go into your PR efforts, and reveals the two primary questions you should ask yourself when preparing for the coming year.

1. Do you need to justify your PR efforts to your organization or client?
2. Are you spending your own time trying to piece together tracking results from free and paid sources?

If you answered yes to the first question, then monitoring the news and media is imperative. It's not a question of if you will do it, but what vendor will give you the best service to gauge the success of your efforts.

If you answered yes to the second question, then a quick cost analysis can help reveal to you how your time could be spent more cost effectively...attending to mission critical activities. Most of our clients were not hired to manage, filter, and copy/paste stories from google news, twitter, and other disparate tools. If you were hired to do this work, congratulations on landing a sweet job to surf the web. If not, you need our help.

As we re-brand our company to better reflect our national reach, it's important for any company to ensure that the client's needs are being met. Our mission isn't to simply meet your expectations, we work hard to surpass your expectations. In short, what we give our clients is far greater depth of news and media coverage, more exacting media placement results, a much higher quality of audio and video, and a true customer service experience. 24/7, nights and weekends, our team is available to help our clients. If you're not seeing this level of service from your current vendor, let's talk before 2012. If you feel you want more from your news monitoring service, whether it is Utah News Clips or another company, let's talk. We're always listening, so please leave your comments.

Add a comment


Categories

Archives

About #TheNewsTracks

Total News Tracking has created this blog to illuminate ideas related to the intersection of communication fundamentals and new channels of information distribution. Our media analysis and position as a news monitoring service has led us to the conclusion that the fundamental rules of public relations communications has not changed, only the tools we have at our disposal are new (#TheNewsTracks).