Posts tagged with: public relations

The art of saying, "Thank you". Yes, that is the tip. At the end of each year the public relations and advertising industry explodes with predictions for the coming year. Many of these top X lists speak to utilizing the latest tools for social media, or embracing internal content to drive your communication efforts. These ideas are all good ideas as content is truly king, and the social media tools are great for amplifying your messages. For a nice example of top 2012 lists, check out this post from PRSAY (PRSA). In the end, this short post focuses on the #1 thing you can do to enhance your public relations and media relations.

This is a fundamental observation from #TheNewsTracks, it is the art of the "Thank You". Yes, providing a real "thank you" is just good business. Whether serving clients, or working with the media across any channel, showing your appreciation reinforces a relationship and helps ensure that relationship can grow.

At Utah News Clips we provided a bit of a tongue-in-cheek play on saying thank you. The real focus of this year should be on those you appreciate, so we tried to capture that in our email campaign to clients. Offering to buy our clients and friends a cup of cocoa or coffee seemed like a friendly way to say thank you.
Can we buy you a cup?

Our news monitoring and media analysis clients are attracted to Utah News Clips because of our culture, the fact we enjoy what we do, but most of all, because we appreciate working for them. Oddly enough, the aforementioned qualities are the most often heard reasons our new clients cite for leaving their prior vendors. So if you're going to do one thing in 2012, or even here at the end of 2011, tell those you appreciate, "Thank you".  Seriously, I thank you for reading my posts this year and truly look forward to helping you and your clients in 2012. Cheers!

The conference season has been in full swing over the past 30 days, as if it ever really slows down, and we have three great reasons you should make conference attendance a regular part of your business and new media education.

First, if you at all have a passion for your job or what you are pursuing, then continuing education must be a part of that path you follow to success. Nearly every industry, and variation within industries, has some form of a meeting where you can learn new tricks, rub elbows with peers, and hear from experts in your field. My news monitoring and media analysis industry has no less than five opportunities per year. I can attend PRSA, IABC, NDS, and even Rotary conferences...and many others. All of these opportunities allow you to further yourself in your position. Whether CEO or intern, gaining new perspectives is an essential part of fully realizing your potential. Here are a few resources I use to find helpful conferences in my areas of interest.

http://mashable.com/category/events/

http://www.prsa.org/Conferences/

http://www.bigomaha.com/ (don’t let the name fool you, this may be the most important conference you ever attend)

Second, if your success depends on your own creativity, then attending industry meetings and conferences allows you to get outside of your own head. At Universal Information Services my primary role is to envision, create, and deploy new services for our clients. I have implemented all of Universal’s TV and Radio monitoring, media analysis, and web monitoring services…but only through the insight I’ve gained from my pears throughout the industry. Developing services in a vacuum can be a dangerous path to believing all that you dream up is of great value to others. Interacting with competitive and cooperative peers exposes you to ideas that help keep your own mind in check and accelerates your own development.

Third, the ability to connect the dots may be the greatest benefit to attending conferences. I refer to connecting the dots as the ability to hear new ideas at meetings and conferences, but hearing them in a way that connects with a seemingly unrelated concept you may have rattling around in your head. This is critical to innovation. I use The Action Method, developed by Scott Belsky’s mind at Behance, to help me manage my ideas and visions This should be mandatory training for anyone with a creative thought.

Leave your comments on what conferences you have found the most beneficial. I’m always looking for better ways to get outside my head and connect the dots. Many of these fun ideas are found in our new site.

Next post: Number 1 Reason to Skip A Conference

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About #TheNewsTracks

Total News Tracking has created this blog to illuminate ideas related to the intersection of communication fundamentals and new channels of information distribution. Our media analysis and position as a news monitoring service has led us to the conclusion that the fundamental rules of public relations communications has not changed, only the tools we have at our disposal are new (#TheNewsTracks).